Terms and Conditions

Terms and Conditions - EverAfter Weddings and Events

Welcome to EverAfter Weddings and Events! We're thrilled to be a part of your special day. By using our services and accessing our website (everafterweddingsandevents.com.au), you ("the Client" or "you") agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before proceeding with any bookings.

1. Bookings and Payments: 1.1. To secure your booking, a non-refundable deposit is required at the time of reservation. 1.2. Full payment must be made before the delivery or collection of any hired items. 1.3. Additional fees may apply for delivery, setup, and collection services.

2. Cancellation and Refunds: 2.1. In case of cancellation by the Client, the deposit is non-refundable. 2.2. If the cancellation occurs within 90 days before the event, 50% of the total amount will be charged. Cancellation within 60 days the full amount is charged. 2.3.  These cancellation fees also apply to any package booked directly with our partnering venues. 2.4. Refunds will not be issued for any unused or early return of hired items.

3. Hired Items: 3.1. The Client is responsible for the hired items from the time of delivery until collection. 3.2. Any damages, loss, or theft of hired items will be the responsibility of the Client, and appropriate charges will apply. 3.3. The Client shall not alter or modify any hired items without our prior written consent.

Fresh Flowers: Whilst we will do our absolute best to source the fresh flowers you require.  We cannot guarantee your order as we are relying on other suppliers and growers.  We will always source "seasonal flowers" in your colour theme where possible.

4. Liability: 4.1. We shall not be liable for any injury, loss, or damage to persons or property resulting from the use of hired items. 4.2. The Client is responsible for obtaining any necessary permits or permissions required for the setup and use of hired items at the event venue.

5. Force Majeure: 5.1. Neither party shall be liable for any failure or delay in performance due to events beyond their reasonable control, including but not limited to extreme weather rain/wind/heat, natural disasters, acts of terrorism, or government restrictions.

6. Health and Safety: 6.1. The Client agrees to follow all safety instructions provided by EverAfter Weddings and Events for the proper use of hired items. 6.2. The Client is responsible for ensuring that all guests and attendees are aware of safety guidelines.

7. Indemnification: 7.1. The Client agrees to indemnify and hold EverAfter Weddings and Events harmless from any claims, liabilities, or damages arising from the use of hired items.

8. Privacy: 8.1. The Client's personal information provided to EverAfter Weddings and Events will be used solely for the purpose of providing services and will not be shared with third parties without consent.

9. Quote Validity: 9.1. All quotes provided by EverAfter Weddings and Events are valid for 10 days from the date of the quote. After this period, prices and availability may be subject to change.

10. Amendments: 10.1. EverAfter Weddings and Events reserves the right to update or modify these Terms at any time without prior notice. The updated Terms will be posted on our website.

11. Governing Law and Jurisdiction: 11.1. These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

By using our services or making any bookings, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns, please don't hesitate to contact us.